Terms & Conditions

Welcome to Moondance369.com! Before using our website or engaging our services, please take a moment to read and understand the following terms and conditions. By accessing our website and utilizing our services, you agree to comply with these terms.

Terms of Use:
  1. General Terms
    • Moondance369 LLC: Moondance369 LLC is a graphic design company located at 3465 Secret Lake Trail, Cool, CA 95614. Throughout these terms, "Moondance369," "we," "us," or "our" refers to Moondance369 LLC.
    • Acceptance of Terms: By accessing Moondance369.com, you acknowledge that you have read, understood, and agreed to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website or engaging our services.
    • Amendments: Moondance369 reserves the right to modify or update these terms and conditions at any time. It is your responsibility to review this section periodically for changes. Continued use of our website and services after modifications constitutes acceptance of the updated terms.
  2. Services
    • Graphic Design Services: Moondance369 specializes in providing professional and innovative 2D/3D graphic design services. Our team of skilled designers is committed to delivering tailored design solutions that meet the unique needs of our clients.
    • Design Expertise: Moondance369.com offers exceptional design expertise, staying ahead of the latest trends to deliver cutting-edge solutions. We combine creativity, technical expertise, and a deep understanding of visual aesthetics to bring your brand to life.
    • Service Offerings: Our services include captivating branding and logo design, stunning illustrations and digital artwork, eye-catching packaging design, comprehensive print design, user-friendly website and UI/UX design, and immersive 3D modeling and visualization. Whether you need a captivating brand identity, engaging digital graphics, or visually striking packaging, we have the knowledge and skills to exceed your expectations.
  3. Intellectual Property
    • Ownership: All intellectual property rights related to the designs, graphics, and content created by Moondance369 LLC remain the property of Moondance369 LLC unless otherwise agreed upon in writing. You understand and acknowledge that the designs and content created for you are unique and customized for your specific requirements.
    • Usage Rights: Upon completion of a project and full payment, Moondance369 grants the client a non-exclusive, non-transferable license to use the final deliverables for their intended purpose. This license includes the right to reproduce, distribute, and display the designs within the scope of the agreed-upon usage. Any usage beyond the agreed scope requires prior written consent from Moondance369.
    • Confidentiality: Moondance369 respects the confidentiality of client information. Any sensitive or proprietary information shared by the client will be kept confidential, except as required by law or with the client's consent. We maintain strict confidentiality measures to protect your confidential information and ensure its security.
  4. Payments and Refunds
    • Payment Terms: The pricing for our services will be discussed and agreed upon before the project commences. Moondance369 reserves the right to modify prices for future projects. Payments can be made through the accepted payment methods specified on our website. We require full or partial payment upfront, depending on the scope and nature of the project.
    • Refunds: Moondance369 strives to provide exceptional graphic design services that leave a lasting impact. If you are not satisfied with our services, please contact us within a reasonable timeframe to discuss your concerns. Refunds will be handled on a case-by-case basis, taking into consideration the nature of the project, work completed, and client's specific circumstances.
  5. Limitation of Liability
    • Disclaimer: Moondance369 provides its services on an "as is" basis, without any warranties or guarantees, expressed or implied. We do not warrant that our website will be uninterrupted, error-free, or free from viruses or other harmful components. While we make every effort to ensure the accuracy and quality of our work, we cannot guarantee the specific results or outcomes of the design projects.
    • Indemnification: You agree to indemnify and hold Moondance369 LLC, its employees, agents, and affiliates harmless from any claims, losses, damages, liabilities, costs, and expenses arising out of your use of our services or violation of these terms and conditions. We shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of or reliance on our services.
  6. Governing Law
    • Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of the state of California, United States. Any disputes arising out of or related to these terms and conditions shall be subject to the exclusive jurisdiction of the state and federal courts located within the state of California.
    • Dispute Resolution: Any dispute arising out of or relating to these terms shall be resolved through negotiation between the parties in good faith. If the dispute cannot be resolved amicably, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the state of California, and the decision of the arbitrator shall be final and binding.
      By using Moondance369.com and engaging our services, you acknowledge that you have read, understood, and agreed to comply with these terms and conditions. If you have any questions or concerns, please contact us at info@moondance369.com. We are committed to providing exceptional graphic design services that exceed your expectations and create a lasting impact for your brand.